We want our clients to be completely satisfied with the service, the reliability and the expertise of every interaction with V-biz. Our goal is to provide you with consistently superior customer experience – right from the word go. The Customer Guarantee lets you know what you can and should expect from V-biz—and what we’re doing to hold ourselves accountable every day.
We make the following guarantees:
1. We will treat you and your clients with the utmost courtesy and respect.
2. We will respond to your communications promptly.
3. We will always strive to exceed your expectations in all that we do.
4. We will clarify any work instructions with you immediately to ensure the tasks required are being done to your satisfaction.
5. If you’re not completely satisfied and you find the service provided does not achieve the agreed outcomes, we will refund the first 7 days fee no questions asked.